3CX Telephone System
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3CX is a low cost, feature rich, fully scalable enterprise phone system which is accessible for all businesses. It is a hybrid solution which can incorporate some on-site infrastructure but can also be completely cloud based giving the option for flexible and working from home solutions. A cloud based 3CX App can be installed on almost any device. Allowing you take calls, video chat, and send messages on the go.
Do I need a phone line?
How does 3CX Work?
Do I need to buy a 3CX phone system for my office?
How do I set up 3CX Phone System?
What ways can I use 3CX?
If you want physical desk phones you can find a list of compatible 3CX Phones here. Should you need something more flexible you can install the 3CX Desktop App on your Laptop or PC allowing you to take advantage of a headset. Additionally, if you are on the move, you can install the 3CX Mobile App on your smartphone.
Contact us today about 3CX Telephone Systems
The Benefits of 3CX Solutions
Simplicity
The 3CX is a straight forward system that has a very small learning curve. It shares its interface across all platforms so you will be familiar with how to use it regardless of what device you are on.
Mobility
Security
Asking the question: “is 3CX Secure?” results in many reports of enterprise companies praising the security of the 3CX phone system. This is because it incorporates built in encryption and DDOS protection meaning your data is secure and uptime is excellent.
Video Communication
Whilst Video communication has been commonplace in the consumer market with FaceTime and other apps. No business grade solution has been able to implement the advanced video calling quite like 3CX. Speaking to colleagues and clients over video is made seamless with 3CX
Cost Cutting
A 3CX solution cuts costs across the board with its flexible licencing and ability to use SIP Trunks. It comes with a pricing structure based on simultaneous calls rather than per-user.
Hardware Requirements
The 3CX Phone System can operate without any bulky unreliable hardware with only a few recommended devices. Ideally you would only need an SBC (Session Border Controller) which just helps smoothly route calls to your site. On top of this it is optional to have physical desk-phones, and that’s it!
Support for 3CX Telephone Systems
When it comes to 3CX, the system can be as complex or simple as per your requirements. Getting support for 3CX telephone systems can be tricky which is why at MF Telecom Services we aim to handle the entire process for you. Part of the support you will receive is a team of knowledgeable engineers ready to assist just a phone call or email away. Even if you have an existing 3CX phone system, our team of engineers will be able help. We will go through your system and map out existing infrastructure so that we can provide help going forwards without having to start from scratch.
Get in touch with us here to discuss your 3CX system.
Microsoft Teams 3CX Integration
Many businesses are adopting integrations such as Microsoft Teams so their organisations have a seamless experience for staff. It allows a “single pane of glass” for all their communication needs.
Thankfully 3CX offers a direct integration through Microsoft Teams Direct Routing. This allows your calls to come straight into teams from 3CX.
What does a 3CX Telephone System Price look like?
A 3CX solution is very flexible and is priced based on simultaneous calls rather than per user, which is the traditional pricing structure for most VoIP or SIP based phone systems.
This means that you will only pay for what you need. With unlimited users and up to 10 devices per user, we will be able to give you a flexible and affordable 3CX Telephone System Price.
Why Choose MF Telecoms for your 3CX Solution?
At MF Telecoms, we specialise in end to end 3CX solutions! From the initial consultation, to installation, and continuous, ongoing support, we ensure that our system is tailored to your business requirements.
Expert 3CX Telephone System Engineers:
Our team has extensive experience in installation and troubleshooting, ensuring your 3CX installation is done smoothly, with minimum disruption to your business. We also stay up to date with the latest developments, so that you benefit from the newest features and enhanced system performance.
Tailored Solutions:
You need tailored solutions to fit your business requirements, not every business is the same. Our team strives to give our clients the best possible experience and solution available. Whether your requirements are simple, or advanced such as requiring call routing and integrations with tools such as Microsoft Teams, or mobile capabilities, we can ensure that your system is built to meet your needs.
Ongoing 3CX System Support:
At MF Telecoms we offer ongoing support to our clients, ensuring that you get the best support available for your systems. This ongoing support includes active monitoring, regular updates, and access to our team for troubleshooting. We are committed to ensuring that your 3CX system stays reliable while continuing to meet your business needs.
3CX Solutions For Small Businesses
Small businesses often are caught by tight budgets, in comparison to large scale businesses. 3CX is designed with this in mind. It offers a low cost structure, and use of it makes the perfect solution for businesses looking to upgrade their phone systems without breaking the bank.
Delivering exceptional value with its helpful features such as call forwarding, auto attendants and video conferencing. All of which helps small businesses operate efficiently and professionally. It eliminates the need for expensive hardware being used on site, as it uses cloud technology, also reducing maintenance costs and potential downtime.
The system’s scalability ensures that businesses can easily adapt their communication infrastructure as they grow. Meaning that you may start small, and grow big, adding and removing users as you need without having to overhaul the entire system. Flexibility like this makes 3CX an ideal investment for small businesses seeking to future proof their operations.
Case Study of a 3CX Telephone System Project
The Bentley Hotel is a 5 Star Luxury Hotel based in London, with 64 rooms and suites. Historically, the hotel had an old phone system which was not compatible with IP channels so they were still using old style ISDN for their phone lines. These phone lines (ISDN) were subject to the Openreach Copper line ISDN Switch off and required upgrading to a secure, reliable, and scalable phone system, compatible with IP.
Our recommendation was a 3CX system, as it was the best solution to utilise the existing analogue devices in the rooms. It also future proofed their phone system by giving them an IP Voice product to use that was not at risk being as part of the Openreach PSTN/ISDN Switch Off.
Ideally the hotel wanted a secure, scalable solution that was not disruptive to their guests during installation and did not require their existing cabling infrastructure to be relaced. MFTS deployed an ATA (Analogue Terminal Adapter) to link their existing analogue devices to the 3CX Phone System.
We also installed the built in call reporting software, which is inclusive of the 3CX System. This allowed them to invoice their guests for their call usage.
For the best VoIP for business solution for your company, contact us today for some invaluable free advice.
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3CX Phone System: What you need to know
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Frequently asked questions
1. Does my business need a strong internet connection for 3CX?
Yes, a stable internet connection is required to best utilise 3CX’s capabilities. We offer Mobile Broadband or Leased Lines to help your business if you haven’t already set up a reliable internet connection. Our team of experts will help you find the best plan suited for your business needs.
2. Can 3CX integrate with my business’ current setup?
3CX is designed to integrate with business tools such as Microsoft Teams and CRM Systems such as Salesforce and HubSpot. These integrations streamline workflows for businesses, enabling features such as direct routing of calls within Teams.
If your business uses other tools or unique configurations, please contact us to evaluate your setup. We will ensure that 3CX is suited for your business, and so we can offer a tailored solution to meet your needs!
3. Is 3CX secure?
Yes! 3CX prioritises security by using advanced measures to protect your communications such as:
- Encryption: Ensures that calls and data are fully encrypted.
- DDOS Protection: Defends against cyber attacks and maintains service reliability.
- GDPR: 3CX adheres to GDPR laws which safeguards customer and business data securely.
3CX offers a peace of mind for businesses of all sizes, contact us today to learn how you can enhance your current systems further!
4. Where do you offer 3CX solutions?
We offer 3CX solutions and more, to businesses located across the UK. With offices in London, Kent, and Scotland, we support clients in every county. Our aim is to provide all our customers with a high quality, no nonsense service, please contact us here if you have any questions!