Unlocking the Benefits of Outsourcing IT Support in London Are you a small business owner in London, navigating the complexities of managing your IT needs? Whether you're an entrepreneur starting a new venture or a seasoned business owner, handling IT tasks can be...
Management & Support
New Managing Director
New Managing Director at MF Telecom Services Congratulations go to Ben Capas who has recently been appointed as Managing Director of MF Telecom Services. Ben is customer focused. He has a wealth of experience supporting customers through the network upgrades process,...
Using your mobile as a remote working device
Would working from my mobile help give me more freedom and flexibility in my work-from-home day? This is a question I asked myself recently given the current situation. For example, staring at the same four walls, day in, day out, for the last ten months. Constant...
Work From Anywhere Solutions
For businesses to survive, and continue to operate throughout this pandemic, they have needed to adapt and change. We have been here, since before, and for the duration of this time, offering Work From Anywhere Solutions and support to help businesses manage these...
Transition planning for businesses
Right now, businesses are having to adapt to change like never before. That’s why a transition plan is essential to be able to plan and manage the changes necessary to keep your business flowing. Whatever the transition, moving from one mode of operation to another...
Leasing hardware – who wins?
Leasing hardware, for IT or Telecoms infrastructure, is a fantastic way to reduce the capital outlay for your business. For a small business wishing to upgrade their IT/Telecoms infrastructure or any other hardware requirement, the cost can easily run into the tens of...
Big corporations fail on customer service
As an SME, MF Telecom Services prides itself on providing the highest standards of customer service. It’s where we stand out against the bigger corporations that often neglect this important area. Customers will cease to do business when corporations fail on customer...
Operations and Sales Director, Ben Capas, on Remote Working
Here at MF Telecom Services, we believe in practice what you preach. This is why we managed to tie down our Operations and Sales Director Ben Capas for a quick chat about remote working, his setup, his work ethic and how he sees remote working as part of his business...
Why it’s essential to plan for internet downtime
It’s a fact that we rely heavily on the internet, not only as businesses but for personal use as well. Such is our reliance, that all hell can break loose if the internet goes down. But the reality is, it CAN go down and at some point, it WILL. That’s why it’s...
The problem with Siemens HiPath 3000 telephone systems
The Siemens HiPath 3000 telephone systems were declared obsolete in 2016 and no longer supported by the manufacturer from 2017 onwards. We now see many users reporting a problem with Siemens HiPath 3000 telephone systems. Despite this, MF Telecom Services continues...
Smishing (SMS-phishing) – Identity fraud via SMS messaging
Almost one in every two crimes is a fraud or cyber crime says Cifas, the fraud prevention body - so what is Smishing? Cifas' Fraudscape 2017 reports the highest ever recorded number of identity fraud cases in 2016 - almost 173,000. Telephone takeover fraud...
Telephone system maintenance – don’t ignore it
What would you do if your telephone system stopped working? A reliable telephone system is the backbone of many businesses. Prolonged failure can be catastrophic. If your telephone system goes offline and you can't contact your customers, they won't be able to contact...
What to do about IT and telecoms services when relocating
Moving offices takes a lot of organisation and when you're relocating, you want to be up and running as soon as possible, with minimum disruption to your business. So you need to find a supplier you can trust with your IT and telecoms services when relocating. One of...
Is telecommunications part of your disaster recovery plan
For many businesses, the telephone is still their primary channel of customer contact. During a disaster, the pressure is on to continue services clients. Without a disaster recovery plan and some method of customer interaction, what would you do? We have produced a...