Recently, we completed another installation of a hosted cloud-based telephony system. The company was splitting into two separate entities. Our job involved setting users up so they could send and receive calls using the Microsoft Teams app. With the company already...
A construction and engineering customer of ours required our advice. They weren’t happy with their current IT capabilities and wanted to find out what was available in terms of an office IT upgrade. Their IT Services manager had recently retired, so they felt now was...
Over the past 12 months, many companies have changed from a old business phone system. PBX to Cloud. They have been adapting to a completely different style of working. Whether it’s Zoom calls instead of meetings. Collaborating on projects via Microsoft Teams or...
To facilitate remote working, it is vital to have the right communications system. It should be easily accessible no matter where your employees are, up-to-date and secure, reliable and offer integrated collaboration. Companies with a collaborative and communicative...
Introduction:Cloud Services for agile business have become an everyday necessity, particularly since COVID-19 when many businesses adapted to working remotely. Cloud Service adoption has increased hugely since, and businesses have become very reliant on it. According...
Horizon Collaborate is a hosted PBX with full telephony features. Whether you wish to collaborate more efficiently within your organisation or externally with your customers, Horizon can help. In essence, it offers a fully unified ICT environment with all the benefits...
According to a Communications Fraud Control Association (CCFRA) survey, fraud loss costs an estimated $28.3 Billion USD a year. This is 1.74% of total revenues. Including Toll Fraud. The Top five fraud methods are: Subscription Fraud (Application), Payment Fraud, PBX...
Transferring systems from a traditional PBX across to a hosted solution may seem like the obvious choice. However, for many organisations this simply isn't practical. This is where SIP comes in. It provides a half-way house. Where there is existing infrastructure in...
VoIP (Voice over Internet Protocol) is fast replacing landlines and traditional PBX phone systems for business communications. We explain how VoIP can help grow your business here. VoIP business phone systems connect via the cloud and are much cheaper than buying and...
