Recently, we completed another installation of a hosted cloud-based telephony system. The company was splitting into two separate entities. Our job involved setting users up so they could send and receive calls using the Microsoft Teams app. With the company already...
Hosting
Office IT upgrade
A construction and engineering customer of ours required our advice. They weren’t happy with their current IT capabilities and wanted to find out what was available in terms of an office IT upgrade. Their IT Services manager had recently retired, so they felt now was...
PBX to Cloud – The Sensible Thing to Do?
Over the past 12 months, many companies have changed from a old business phone system. PBX to Cloud. They have been adapting to a completely different style of working. Whether it’s Zoom calls instead of meetings. Collaborating on projects via Microsoft Teams or...
Integrating successful remote working as part of your business.
To facilitate remote working, it is vital to have the right communications system. It should be easily accessible no matter where your employees are, up-to-date and secure, reliable and offer integrated collaboration. Companies with a collaborative and communicative...
Cloud Services for Agile Business
IT managed services to suit a range of needs. MFTS offers a full range of Managed Services. By not limiting ourselves to specific software or brands, we can tailor products so that they work seamlessly. In doing so, we can provide you with an agile business.In-house,...
Efficiency within the workplace with Horizon Collaborate
Horizon Collaborate is a hosted PBX with full telephony features. Whether you wish to collaborate more efficiently within your organisation or externally with your customers, Horizon can help. In essence, it offers a fully unified ICT environment with all the benefits...
Don’t ignore the continued threat of Toll Fraud
According to a Communications Fraud Control Association (CCFRA) survey, fraud loss costs an estimated $28.3 Billion USD a year. This is 1.74% of total revenues. Including Toll Fraud. The Top five fraud methods are: Subscription Fraud (Application), Payment Fraud, PBX...
SIP as a halfway house between traditional and fully hosted systems
Transferring systems from a traditional PBX across to a hosted solution may seem like the obvious choice. However, for many organisations this simply isn't practical. This is where SIP comes in. It provides a half-way house. Where there is existing infrastructure in...
How VoIP can help grow your business
VoIP (Voice over Internet Protocol) is fast replacing landlines and traditional PBX phone systems for business communications. We explain how VoIP can help grow your business here. VoIP business phone systems connect via the cloud and are much cheaper than buying and...