Gigabit broadband specialists CityFibre and MLL Telecom have joined forces to launch a dark fibre network in Suffolk. The plan is to build and operate a 114km dark fibre spine network to cover 10 towns and cities in the county. This network would also connect over 300...
Connectivity
Vodafone – most broadband and landline provider complaints
Vodafone tops the charts for most complained about broadband and landline services after being included in the survey for the first time. If you have broadband and landline provider complaints, call us for help. Or read our free guide. Connectivity - High...
Vodafone and O2 set to join forces on a 5G network
Network sharing agreement for UK mobile companies, Vodafone and O2 ahead of new 5G rollout. Mobile networks, Vodafone and O2 have entered into a non-binding agreement to extend the existing network sharing partnership term and include 5G at joint radio network sites....
Government warns telecoms companies over 5G security
Choose your 5G network suppliers carefully, warns UK Government. In letters to the UK's major telecoms operators, Matthew Gould, head of digital policy at the Department for Digital, Culture, Media and Sport, and Ciaran Martin, the head of the National Cyber Security...
Virgin Media named as worst broadband provider in survey
Over the last twelve months, Virgin Media customers are the most likely to have experienced an issue with their broadband services. The latest Which? research shows that of all the UK's biggest broadband providers, Virgin Media customers are the most dissatisfied....
Full-fibre network ultrafast broadband for all users on Jersey
Jersey, the largest of the Channel Islands, has just completed the rollout of its full-fibre network to 40,000 homes and business premises. This makes Jersey the first jurisdiction in the world to provide fibre-to-the-home for 100% of broadband users. Jersey Telecom...
The state of the mobile signal on our roads
We may be preparing for 5G, with superfast broadband in our cities, but what about our road network? The UK still has over 49,000 miles of road with little or no mobile signal. According to the RAC Foundation, the UK has around 5,500 miles of road (2%) where...
Mobile network performance in the UK
The UK's overall top performing mobile operator is EE, however mobile network performance varies depending on whereabouts in the UK you live. Results of the RootMetrics 1H 2017 report RootMetrics is an independent mobile analytics firm that measures mobile network...
Don’t disregard SIP for VoIP
With BT phasing out the UK Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) by 2025, SIP trunking will replace traditional phone lines running from a phone system to the national, international and mobile telephone networks. ...
One in five UK broadband customers are unhappy with their service
When it comes to household utilities, broadband services are the most disappointing, says Ofcom. With one in five of the UK's 24 million broadband customers unsatisfied with their service, frustration over slow internet speeds comes out top as the most complained...
Which? survey reveals smaller broadband providers offer more customer satisfaction
Latest broadband survey shows some of the UK's biggest providers are letting customers down when it comes to speed and reliability Experts at consumer watchdog, Which?, gathered feedback from over 1,700 standalone broadband customers and the results indicate poor...
Customers should receive compensation for poor broadband connections, say MP’s
Ofcom told to get tough on broadband providers that fail to deliver on fast broadband speeds. The Broadband 2.0 report, commissioned by the British Infrastructure group, backed by 57 MPs, calls for automatic compensation for customers who do not get the level of...
How to deal with phone call scammers
Scammers are phoning up consumers, pretending to be calling from BT or Talk Talk It seems scammers are becoming increasingly clever in the way they trick consumers into downloading unsolicited links, or giving away personal information. Pretending to be from a highly...
VoLTE – sending voice calls over high speed data networks
Mobile use is changing thanks to a new way of making calls. It's called VoLTE (voice over LTE) and promises faster connections, clearer audio and better service. VoLTE involves sending calls over high-speed data networks, rather than through a dedicated voice channel...