The NEC Aspire, NEC XN120 and NEC SL1100 systems are discontinued NEC end-of-life system models Classified as ‘end-of-life’ they are no longer supported by the manufacturer. However, this does not mean that you need to stop using these systems if you are still...
Business Telecom Services
Does your company receive a BT bill?
If the answer is ‘yes’, we guarantee to beat your BT bill. If we cannot, MFTS will donate £100 to your chosen charity.Don’t overpay for your telecoms. Investing in the right communications solution and supplier will ensure you are ready for the challenges of 2023. We...
Panasonic to close Business Communications arm
In a recent statement Japanese-owned, Panasonic announced its decision to close the business communications arm of its operation. The reason given for this closure was the increase in demand for cloud-based solutions.Feeling as though it was lagging behind its...
Could your business benefit from consolidating its suppliers?
The majority of small business owners believe their company would perform better with a smaller number of suppliers. Many SMEs have already begun bundling their communications services such as phone and broadband with one supplier. This includes those looking for...
Work From Anywhere Solutions
For businesses to survive, and continue to operate throughout this pandemic, they have needed to adapt and change. We have been here, since before, and for the duration of this time, offering Work From Anywhere Solutions and support to help businesses manage these...
Transition planning for businesses
Right now, businesses are having to adapt to change like never before. That’s why a transition plan is essential to be able to plan and manage the changes necessary to keep your business flowing. Whatever the transition, moving from one mode of operation to another...
Integrating successful remote working as part of your business.
To facilitate remote working, it is vital to have the right communications system. It should be easily accessible no matter where your employees are, up-to-date and secure, reliable and offer integrated collaboration. Companies with a collaborative and communicative...
Cloud Services for Agile Business
Introduction:Cloud Services for agile business have become an everyday necessity, particularly since COVID-19 when many businesses adapted to working remotely. Cloud Service adoption has increased hugely since, and businesses have become very reliant on it. According...
Efficiency within the workplace with Horizon Collaborate
Horizon Collaborate is a hosted PBX with full telephony features. Whether you wish to collaborate more efficiently within your organisation or externally with your customers, Horizon can help. In essence, it offers a fully unified ICT environment with all the benefits...
Don’t ignore the continued threat of Toll Fraud
According to a Communications Fraud Control Association (CCFRA) survey, fraud loss costs an estimated $28.3 Billion USD a year. This is 1.74% of total revenues. Including Toll Fraud. The Top five fraud methods are: Subscription Fraud (Application), Payment Fraud, PBX...
Leasing hardware – who wins?
Leasing hardware, for IT or Telecoms infrastructure, is a fantastic way to reduce the capital outlay for your business. For a small business wishing to upgrade their IT/Telecoms infrastructure or any other hardware requirement, the cost can easily run into the tens of...
Big corporations fail on customer service
As an SME, MF Telecom Services prides itself on providing the highest standards of customer service. It’s where we stand out against the bigger corporations that often neglect this important area. Customers will cease to do business when corporations fail on customer...
ISDN changeover – be prepared
Have you made preparations for the ISDN changeover? The telecommunications world is changing and as a telecoms provider, we endeavour to keep our clients, both new and old, up to date with what is happening in the sector. We pride ourselves on being confident in our...
The importance of customer service
Customer service is at the heart of everything we do. Having received poor service from various telecoms providers over the years, we never believed that there could be a company out there that actually wants to provide a good service and knew the products they were...
Operations and Sales Director, Ben Capas, on Remote Working
Here at MF Telecom Services, we believe in practice what you preach. This is why we managed to tie down our Operations and Sales Director Ben Capas for a quick chat about remote working, his setup, his work ethic and how he sees remote working as part of his business...