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How to deal with phone call scammers
Scammers are phoning up consumers, pretending to be calling from BT or Talk Talk It seems scammers are becoming increasingly clever in the way they trick consumers into downloading unsolicited links, or giving away personal information. Pretending to be from a highly...
VoLTE – sending voice calls over high speed data networks
Mobile use is changing thanks to a new way of making calls. It's called VoLTE (voice over LTE) and promises faster connections, clearer audio and better service. VoLTE involves sending calls over high-speed data networks, rather than through a dedicated voice channel...
What to do about IT and telecoms services when relocating
Moving offices takes a lot of organisation and when you're relocating, you want to be up and running as soon as possible, with minimum disruption to your business. So you need to find a supplier you can trust with your IT and telecoms services when relocating. One of...
Telecoms giant, Avaya files for bankruptcy
On Jan 19, Avaya made an agreement with creditors to restructure its debt after the telecoms giant filed for bankruptcy under chapter 11 of the United States Bankruptcy code. The Santa Clara, California-based company has been burdened by debt stemming from an $8.2...
Phone system hacking – are you prepared?
Any business with a phone system, whether big or small, can be targeted by hackers. Unfortunately, through lack of publicity, many businesses are still unaware of the dangers and the risks. Criminals hijacked the phone system of a charity in Benwell, Newcastle, to...
All your business telecoms solutions provided by MF Telecoms Services
Save your business time and money by getting all your business communications from one company Communications is an integral part of any businesses success. Without the ability to communicate, how would you interact with customers and drive sales? How would employees...
Why your business is better off with a smaller telecoms company
BT have recently been criticised for profiting over investing, and subsequently forced to separate Openreach from its main business, Vodafone were fined £4.6 million for failing its customers and EE fined £2.7 million for overcharging. Amidst all this, U.S giants,...
Responsibility for recycling telephone system equipment
Europe leads the way in waste management legislation with the Waste Electrical and Electronic Equipment (WEEE) Directive, but very few UK businesses have a policy for dealing with surplus equipment. Most electronic waste ends up in landfill, with companies failing to...
Is telecommunications part of your disaster recovery plan
For many businesses, the telephone is still their primary channel of customer contact. During a disaster, the pressure is on to continue services clients. Without a disaster recovery plan and some method of customer interaction, what would you do? We have produced a...