Blogs
All Blog Posts
ISDN changeover – be prepared
Have you made preparations for the ISDN changeover? The telecommunications world is changing and as a telecoms provider, we endeavour to keep our clients, both new and old, up to date with what is happening in the sector. We pride ourselves on being confident in our...
The importance of customer service
Customer service is at the heart of everything we do. Having received poor service from various telecoms providers over the years, we never believed that there could be a company out there that actually wants to provide a good service and knew the products they were...
Operations and Sales Director, Ben Capas, on Remote Working
Here at MF Telecom Services, we believe in practice what you preach. This is why we managed to tie down our Operations and Sales Director Ben Capas for a quick chat about remote working, his setup, his work ethic and how he sees remote working as part of his business...
Successful remote working for businesses
How can you equip your business to offer more remote working opportunities? Recent research by Capita looked at employee attitudes towards successful remote working for businesses.The study found that almost three quarters (71%) of UK workers would like to work...
Ensuring a well-maintained phone system by keeping up-to-date with software
Software upgrades help increase security, as well as improving performance and functionality. MF Telecom Services provide fully bespoke and independent UK business telephone system maintenance & telephone system support. With an in-house team of fully qualified...
What our customers are saying about us
The telecoms industry is vast. There are so many companies out there offering cheap products and so-called ‘deals’ on anything from phone lines to broadband contracts. How then, do you decide which company to trust with your business communications? The answer is...
Why it’s essential to plan for internet downtime
It’s a fact that we rely heavily on the internet, not only as businesses but for personal use as well. Such is our reliance, that all hell can break loose if the internet goes down. But the reality is, it CAN go down and at some point, it WILL. That’s why it’s...
How can Inbound Telephone Numbers benefit my business?
Inbound numbers, also known as Non-Geographic Numbers (NGNs), are prefixes such as 0800 and 0845. They are used by businesses to provide flexibility when handling inbound calls. Companies purchase the right to use NGN's, rather than leasing the lines themselves. ...
Save time and money on your business telephone calls and lines
Most businesses communicate with their customers through several different means, be that email, live chat, video chat or messaging. Software enables tracking and personalisation of consumer contact to improve services and experience. However, the importance of voice...