Blogs
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Big corporations fail on customer service
As an SME, MF Telecom Services prides itself on providing the highest standards of customer service. It’s where we stand out against the bigger corporations that often neglect this important area. Customers will cease to do business when corporations fail on customer...
Opening hours during the Festive Period
Opening times over the festive period. At MF Telecom Services, we are open for support from 08:30 – 17:00 every working day.However, with the approach of festive period, please be advised of our opening hours and ensure you have all you need to meet your deadlines and...
Business telephone system installation
The engineers at MF Telecoms Services are responsible for business telephone system installation, phone lines, business broadband and IT for businesses in the South East. Find out, from their point of view, what goes on at the frontline of the business, with these...
ISDN changeover – be prepared
Have you made preparations for the ISDN changeover? The telecommunications world is changing and as a telecoms provider, we endeavour to keep our clients, both new and old, up to date with what is happening in the sector. We pride ourselves on being confident in our...
The importance of customer service
Customer service is at the heart of everything we do. Having received poor service from various telecoms providers over the years, we never believed that there could be a company out there that actually wants to provide a good service and knew the products they were...
Operations and Sales Director, Ben Capas, on Remote Working
Here at MF Telecom Services, we believe in practice what you preach. This is why we managed to tie down our Operations and Sales Director Ben Capas for a quick chat about remote working, his setup, his work ethic and how he sees remote working as part of his business...
Successful remote working for businesses
How can you equip your business to offer more remote working opportunities? Recent research by Capita looked at employee attitudes towards successful remote working for businesses.The study found that almost three quarters (71%) of UK workers would like to work...
What our customers are saying about us
The telecoms industry is vast. There are so many companies out there offering cheap products and so-called ‘deals’ on anything from phone lines to broadband contracts. How then, do you decide which company to trust with your business communications? The answer is...
Why it’s essential to plan for internet downtime
It’s a fact that we rely heavily on the internet, not only as businesses but for personal use as well. Such is our reliance, that all hell can break loose if the internet goes down. But the reality is, it CAN go down and at some point, it WILL. That’s why it’s...