NEC telephone system support from fully accredited NEC phone engineers
At MFTS, we have experienced and fully qualified NEC phone engineers. As such, we can deliver NEC telephone system support, repairs, phone system maintenance and management. Therefore, if you need urgent support, contact us here.
Contact us today and get supported
NEC Phone System Support
As an NEC partner, we provide telephone system maintenance contracts and one-off call outs. For instance, this could be for new and older NEC telephone systems that have been discontinued or are no longer supported by the manufacturer.
Currently, many phone systems are moving to the cloud. To this end, hybrid systems, such as those offered by NEC, allow you to use smart phone apps to take calls on-the-go.
Fortunately, at MFTS, we have NEC Telephone Engineers in house. As such, we can modify your existing system so that it can be used for mobile. Ultimately, this will allow you to keep using your old system with the advantage of lower costs.
NEC SUPPORT SERVICES OFFERED By MF Telecoms
Emergency faults
MF Telecom Services offers technical support and emergency fault fixing and diagnosis
Moving office
If you are moving offices and want to take your old telephone system with you, we can help.
New telephone system installation
At MF Telecoms we can take care of all your new telephone system installation needs
Supply of business phones, accessories and parts
We can supply all your business phone equipment.
Software Support
At MF Telecom we offer support for all your software.
Programming
We can set up and maintain your system so it meets the needs of your business.
What do you get with a maintenance package?
FREE DOWNLOADS
Download our free guides here
Is your phone system holding you back or helping you fly?
When is the time right to upgrade to a modern phone system?
Currently supported systems
- SV8100 NEC
- NEC SV9100
- SL1100 NEC
- XN120 NEC
- NEC UNIVERGE 3C
- SL2100 NEC
- NEC Univerge Blue
If your system is not listed above, please get in touch as we may still support it.
We have a range of free video users guides for NEC business phones here.
**Due to the age of some of the systems, various parts have become life limited and therefore we may only be able to offer a Best Endeavours Support Contract**
To find out more about our support services
Free DT800 video “how to” user guides
Call Forwarding
One Touch Speed Dial
How to make a redial
Do not disturb
How to view missed calls
FAQ
How to look after NEC systems that are no longer supported by the manufacturer. Use our NEC telephone engineers!
Fortunately, we support many legacy (manufacturer-discontinued) NEC models. This means you don’t necessarily have to replace your system if you’re not yet ready. For example, we can help you keep your NEC system running for as long as you need it. Equally, we will be there to guide you when the time comes to make a change or upgrade.
What to do about IT and telecoms services when relocating.
Fortunately, if you’re moving offices and want to take your NEC phone system with you, we can help. Initially, our engineers will come to your office, remove your current system. In addition, they will re-install the system at your new premises.
What happens if your NEC telephone system fails and you don’t have a maintenance contract?
If you have an emergency fault on your NEC business phone system and you do not have a maintenance package, we can still help. Call us on 01892 577 577 and we will be able to offer technical support, emergency fault fixing and diagnosis as well as setting up remote working.
Bespoke NEC business phone system maintenance and service contracts.
To avoid the potential loss in business from a system failure, we recommend an ongoing maintenance contract. For instance, with an NEC telephone system maintenance package you will get:
• 365-day support (where available)
• Personal Account Manager and support line
• Nationwide engineers
• Support for manufacturer discontinued equipment
• Experienced in providing business telecommunications since 2000
• Once a year system health check